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DMZ backing up problems

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burnzdog

Technical User
Nov 18, 2004
20
US
Hi people,

I know i have recently posted this but im still getting a problem.

I have opened up ports 10,000 and ports 1025/6/7 but still getting a communications error.

The firewall allows me to open these port numbers as TCP or UDP which i have select both/

Does anyone have any other suggestions?

Thanks



What ports should be opened on a Firewall?

When backing up a server through a firewall with Backup Exec 9.x, there are several ports that need to be opened on the firewall.

First, the NDMP port (port 10000 by default) needs to be opened on the firewall. This is an outbound port only, and the media server is talking to the remote agent on this port.

Second, all ports specified in the Enable media server TCP dynamic port range option need to be opened in the incoming range on the firewall.

Third, all ports specified in the Enable remote agent TCP dynamic port range option need to be opened in the outgoing range on the firewall.

Note: If there are problems attaching to a server behind a firewall, it is recommended that the logs on the firewall be examined for any "access denied" messages for communicating over these ports.
 
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