Distinctive ringing is not working on route 22 and 30 but it works in route 17. It looks like the configuration are same..Looking at customer's configuration, NDRG is set to yes and ATDNs are defined for incoming trunks. And these ATDNs are MCR keys for the sets we have. So when a call comes from a trunk, it auto terminates to the ATDN and since this is the MCR key, the phone should ring distinctively. But it only works fine for the trunks in route 17...
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Distinctive ringing rls 3.0
- Thread starter burak28
- Start date
On the Trunk Route (LD16)
Set DRNG=YES
If that still does not work, set RCLS=EXT
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Set DRNG=YES
If that still does not work, set RCLS=EXT
~~~
[small]GHTROUT.com | CS1000 Programming and Feature Guides | Tek-Tips FAQs | Recent Replies[/small]
- Thread starter
- #3
In that case, I say the feature is working. I bet the phones CLS are different, as in the one that answers Route 22 and 30 have CLS DRG1 and the one that answers Route 17 is CLS DRG2, 3, or 4
Could that be it?
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Could that be it?
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- Thread starter
- #5
Post the ring cadence for the working and non-working routes. (Seconds on and seconds off, not the tone table)
Is this a Release 5.5 system? - What release?
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[small]GHTROUT.com | CS1000 Programming and Feature Guides | Tek-Tips FAQs | Recent Replies[/small]
Is this a Release 5.5 system? - What release?
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[small]GHTROUT.com | CS1000 Programming and Feature Guides | Tek-Tips FAQs | Recent Replies[/small]
Ooops, I see it is Rls 3.0 - but still interested in your definition of the systems timing of the rings
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[small]GHTROUT.com | CS1000 Programming and Feature Guides | Tek-Tips FAQs | Recent Replies[/small]
- Thread starter
- #8
A stopwatch 
I just want to make sure we are referring to the same "sound"
Normal ring is 2 seconds on - 4 seconds off
So, compare your normal ring and your distinctive ring, describing the cadence of each
~~~
[small]GHTROUT.com | CS1000 Programming and Feature Guides | Tek-Tips FAQs | Recent Replies[/small]
I just want to make sure we are referring to the same "sound"Normal ring is 2 seconds on - 4 seconds off
So, compare your normal ring and your distinctive ring, describing the cadence of each
~~~
[small]GHTROUT.com | CS1000 Programming and Feature Guides | Tek-Tips FAQs | Recent Replies[/small]
Also, are these all the same phone type? Are they 390x sets? You know, the ring sound can be changed at the set on those (but not the cadence)
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[small]GHTROUT.com | CS1000 Programming and Feature Guides | Tek-Tips FAQs | Recent Replies[/small]
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[small]GHTROUT.com | CS1000 Programming and Feature Guides | Tek-Tips FAQs | Recent Replies[/small]
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