I am running windows 2000 pro and my disk cleanup program doesn't work when opened, it sits on the same screen sayin scanning but never works?
What do i do to fix this problem?
General steps you could do is try and run scan disk, if that fails or give you error msg's try and fix them. If it reports a lot of errors I would download the manufacturer of the drives hard drive diagnostic tool to check for problems.
Then if scan disk runs ok try and run the builtin disk cleanup.
Or if it is the builtin one thats causing the problem try this
You can try this:
open a command prompt. Type:, without the quotes, "Chkdsk c: /f". You will get a message saying that CHKDSK can't run, do you want to run CHKDSK on the next reboot. Press the "Y" key. Reboot. CHKDSK will then check and fix any disk errors it encounters. After the computer reboots, run defrag. Then run your cleanup program. How much free space do you have? You may need to delete .bak, .log, .tmp files. Do a search for them and delete them as you find these files (Or use a program such as System Mechanic, etc.)
I saw this problem with computer that have alot of temp and compressed files. If you Ctrl-Alt-Delete you will see your proccessor is spiked.
It is like the computer tries to delete the files, but there is more than it can handle.
I have seen the same problem where people try and delete all temporary internet files and the system freezes.
You can always delete the temp files 5,000 at a time manually.
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