disallow deleting of messages

[vsamudio]

Exchange 5.5 on NT4 Server. Have several nurse stations, each nurse station has their own login and Exchange account.
here is the situation:
when a message is sent to our 2West nurse station Outlook account during the Day shift , they'll read it and sometimes delete it.
however the Night Shift comes in and they do not get the information because Day Shift has deleted it.
and of corse visa versa..Night Shift deletes messages and Day Shift never reads them.

Is there a way to dis-allow these users from deleting messages???????(so that everybody will have a chance to read it)
..recommending a separate login and email accounts can't work .. been there, done that, no workie.

Thanks in advance.
keep our troops and their families in prayer.

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[brontosaurus]

how about:
make the primary account on that 2West mailbox an ID that no one actually logs in with. Then you (as the admin) log into that mailbox and give delegate permissions to all the nurses, but only give them Reviewer rights on the Inbox. Then attach that mailbox into their Outlook profiles as a secondary?

 

[zbnet]

Sounds like you need to use a 'notices' public folder that no one but the admins has delete rights to. Post the messages in there and train the users to look for new items every shift.

 

[greenv]

Our facilities don't use public Folder option so I tried doing what Brontosaurus said.
I created a new mail Box, logged into in, Delegated Re-viwer permission on inbox,,
But how do you attach the new mailbox their Outlook profiles as a secondary???

Thanks for the help
Verde

 

[DestinysDream]

What version of Outlook are you using?

If anyone calls and says "I know a little something about computers" just tell them to reformat it.

 

[greenv]

M$ Outlook 2000

 

[zbnet]

Tools, Services, highlight Microsoft Exchange Server, click Properties button, Advanced tab, click Add button, select accunt to add, click Apply, OK, OK.