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disabled user's mailbox unavailable

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evoroel

IS-IT--Management
Jun 23, 2003
39
BE
Hello

I'm a new systemadministrator for a small company using Small Business Server 2000. The previous sysadmin has disabled multiple users for security reasons. I have noticed that there are still mails comming into the mailboxes of these disabled users.

Now I would like to check these mailboxes for important information.

In Outlook XP I do: File > Open > Other user's folder and enter the name of the disabled user. The user gets recognised (underlined) but when clicking ok I get:

Unable to display the folder. The information store could not be opened.

I tried to re-enable the user but still no effect. Logging on using the re-enabled account and configuring Outlook results in:

Unable to open your default e-mail folders. You do not have permission to log on.

Searching the web I have found to create a msExchMasterAccountSID (
I have tried this with a enabled and disabled account but to no avail.

Could anyone give me a solution or workarround?

Tnx
Roel
 
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