Digital Phone sounds like a fax machine on the line

[PhoneTeck]

Anyone ever have a user report that when they make an outside call that the line beeps and sounds like a fax machine. I looked into it and the user is on a digital port, the phone is a 6408d+ hooked into a prologix switch.

 

[PhoneTeck]

Bump...

 

[jgideon]

The only thing I can think of is a voice logger... I've worked in a couple of public safety locations that had recurring beeps on every phone except one, because all the phones were recorded (the other one was for 'personal' calls...)

 

[Mark568B]

It could be anything! I would try checking the CDR records to see if it's the same trunk all the time. Then again it could be their wiring so you may want to do a wire map test. It could be the phone itself.

However, if they are using a Headset you may need to check the batteries. some headsets like GNnetcom beep like that when the batteries are low.

Mark