digit translation 2

[jbower]

Hello,
I look after two PBX's. One is a ROLM 9751 and the other is a Nortel operating on release 18. One serves the administraton (Nortel) for our college and the other serves the students(ROLM). However, the on campus police would like to use one phone for emergency calls from both systems. I need to know if the nortel can route calls back to the ROLM. So when someone on the Nortel dials 1111 the Norel switch actually needs to dial 601111. 60 is the routing numbers back to the ROLM. So if some can provide this information on how to modify the digit translation table on the Nortel I would appreciate it.

Jerry Bower
Stategic Telecommunication
Field Technician

 

[NortelGuy1979]

Make 1111 a CDP DSC pointed to an RLI that has Route 60. You can't use the BARS DMI because you're not dialing out of the switch; you're dialing an 'extension' so to speak. Hope this helps! -Matt

Matt H.
TMC - KCMO, USA

 

[johnpoole]

fastest way i know is a maxp 1 acd

new
acd
0 xxxxx (the number you want to dial)
maxp 1 (because you have to put something)
ncfw 60yyyy (the number you want to reach in the rolm..

if you have a lot of these, then i would use dsc (distant steering codes)
ld 86 to build a rlb/rli that sends calls to the tie route
ld 87 to add a new cdp dsc that sends the digits to the rlb




john poole
bellsouth business
columbia,sc

 

[jbower]

so to program the digit translation table what load do i use? Could either Johnpoole or heavnema walk me through the programming of it? Thanks

Jerry Bower
Stategic Telecommunication
Field Technician

 

[johnpoole]

don't have d_tran as a clean option in this one..
ld 23

new
acd
acdn xxxxx (the number you want to dial)
cust 0
maxp 1 (because you have to put something)
ncfw 60yyyy (the number you want to reach in the rolm..

those 4 prompts in load 23 will do the job

john poole
bellsouth business
columbia,sc

 

[NortelGuy1979]

johnpoole's solution is better and simpler:

LD 23
REQ NEW
TYPE ACD
ACDN 1111
MAXP 1
<enter to NCFW>
NCFW 601111
<enter to end>

Should work perfectly.
-Matt

Matt H.
TMC - KCMO, USA

 

[NortelGuy1979]

Again with that 30 second lag John I was typin' as you were posting! I'm gonna blame it on my net connection at work... -Matt

Matt H.
TMC - KCMO, USA

 

[johnpoole]

kc is usually a lot quicker then sc

john poole
bellsouth business
columbia,sc

 

[NortelGuy1979]

LOL - it might be if we in Telecomm were allowed to manage the data network here at my hospital, but we're not... If I ran my PBXs like they run the data side, I'd be out of a job! But that's another story altogether... And I missed the CUST 0 prompt anyways -M

Matt H.
TMC - KCMO, USA

 

[jbower]

when i tried to program it i recieved and error message sch707 at the acdn prompt. any idea why i am getting a TGAR value is out of range (1-15)?

Jerry Bower
Stategic Telecommunication
Field Technician

 

[NortelGuy1979]

That's

SCH0707
DN conflicts with existing number.

Do you already have a number programmed that would intefere w/ 1111, such as an extension built? -Matt

Matt H.
TMC - KCMO, USA

 

[jbower]

the number 1111 already exist. do i need to delete that and then program that number to foward to the nortel? currently it is the public safety line for those using the nortel.

Jerry Bower
Stategic Telecommunication
Field Technician

 

[NortelGuy1979]

You would need to remove the DN 1111 if you want to use it to go to the ROLM as described in the solution above... -Matt

Matt H.
TMC - KCMO, USA

 

[NortelGuy1979]

That is, remove DN 1111 from the Nortel and add ACDN 1111 in LD 23 in the Nortel; then it will point to the ROLM. -Matt

Matt H.
TMC - KCMO, USA

 

[johnpoole]

or use a vacant number in the nortel and digit_t it in the rolm... are you running 9005 or later?

john poole
bellsouth business
columbia,sc

 

[jbower]

Im not 100% sure however i knw that it is Release 18 and the switch is from 1989. the one manual i have on it says automated call distribution generic 9000.

Jerry Bower
Stategic Telecommunication
Field Technician

 

[johnpoole]

i was asking about the rolm, that was my favorite switch before it was rebuilt by germany, in the 81 ld 22 issp will show you the rls and patch load, might need it for some questions, this problem will be the same for the last ten years.. i was happy with my 9751.. 9005 in the old days

john poole
bellsouth business
columbia,sc

 

[jbower]

John,
when i did the change in ld 23 i get a busy signal when i try to call the number on the ROLM. how do i take the change out of ld 23 to allow this number to be seen again and not transfer to the Rolm? Urgent this is the emergency line for the college police on our Administration system.

Jerry Bower
Stategic Telecommunication
Field Technician

 

[NortelGuy1979]

I thought the station that actually rang was *on* the ROLM? Was it in fact on the Meridian? Earlier you had a DN programmed on the Meridian that was actually a station; but your original post indicated that the calls should route back to the ROLM from the Nortel.

To get back to where you were, go to LD 23, and do:
REQ OUT
TYPE ACD
CUST 0
ACDN 1111

Then rebuild whatever was already in the switch that you had to out when you tried to build the ACDN. Sounds to me like your public safety line isn't on the ROLM at all; it's only on the Nortel. JP seems to know about ROLMS; I unfortunately have no experience with them... -Matt

Matt H.
TMC - KCMO, USA

 

[jbower]

Thanks for responding Matt,
The Public Safety number was on the Rolm and i did need to direct it to the Nortel. My problem was in steering. i needed to change that in ld 86 and now it is working fine.

Jerry Bower
Stategic Telecommunication
Field Technician