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Different types of hold music

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Schlickieboy

Schlickieboy

Technical User
Joined
Feb 5, 2008
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Is it possible for a caller to have one type of music while in queue and a different when they are put on hold. I have a 5.0 switch.
 
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Sure, just wire a new source to an analog port. Add an anouncement 1234 with an annc-type "analog-m" and set barge-in to YES. In your vector, replace "wait hearing music" with "wait hearing annc 1234"

-CL
 
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