Different Msgs for network attendants

[Sennback]

Scenario:
PBX1 has no attendants.
PBX2 has attendants.

PBX1 sends all calls comming to the attendant through a MCDN network to PBX2. (NAS)

Is it possible to give the callers to PBX1 one message and callers to PBX2 another message,or must callers to the different PBX:es get the same message??

 

[GHTROUT]

Where does the "message" come from? I don't see why you couldn't treat the call any way you wanted. It should be easy since each call is coming in on different trunk groups, correct? Just IDC the DN being called into the message system.




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[johnpoole]

yes, use an idc table on one of the sites inbound traffic.. convert the dialed digits to either a cdn (symposium) or maxp 1 acd for cp..

john poole
bellsouth business
columbia,sc

 

[Sennback]

Hmm, what I ment was if it was possible to use the messages defined in the ROA block. That is first and secont message in the attendantqueue and still keep the calls on different messages though they are handled by the same attendant in the end.

To use CP before it lands in the attendant queue has disadvantages that I dont like.