DID calling into AA - can they just send me the digits for my CG?

[GroundWire]

Greetings guys!

I'm setting up a DID number that when it rings in, it will immediately be routed to my AA. (the calling group is 790)

Should I be able to have my CLEC send me the "790" digits, and the phone system will handle that like I believe it should, or do we need to do something else?

Thanks for your advice!

- Joel

 

[ttech]

Yes that will work. You can also renumber the calling group to what they are sending to you. I have a company that the main number ends with 2200 . I renumbered 770 to 2200 and it answers right away to the auto attendant. to chech VM the users just dial 2200 on their sets.

 

[GroundWire]

Thanks! The users are already trained to it this way, so that's the way we'll keep it.

Appreciate the prompt answer!

- Joel