Dialup Networking Greyed Out! 1

[Dannyboi]

Hello,

I just recently upgraded a Windows 2000 laptop to XP.

I have a GPRS capable cell phone (Motorola V66) that I connect to the laptop via a special USB cable.

The configuration worked under 2k but when I upgraded to XP the GPRS no longer worked.

Interestingly I have no problem using the GPRS on a desktop XP machine, so I have ruled out that the problem is simply windows xp.

What's strange is that i can't make ANY dial-up connections now (I think this is the root of the problem).

When running the "New Connection Wizard" I click Next, choose "Connect to the Internet", then "Set up my connection manually", then I would LIKE to choose "connect using a dialup modem" but this option is greyed out. The only option available is "connect using a broadband connection that is always on".

I have tried reinstalling the GPRS modem several times and this does not correct the problem. Interestingly I can use both the Motorola and my USRobotics 56k pcmcia modem with HyperTerminal but I cannot make standard DialUp Networking connections.

Anyone have any ideas why this is happening and what I should do to resolve this?

Thanks,

Dan Hollenbach

 

[kippy13]

Hi, I have come across this before...can you install XPSP1 on the XP Laptop?

"Sometimes I do not know but I try hard"- R.F. Haughty 1923

 

[kippy13]

If your not able to do that check out:

http://www.kellys-korner-xp.com/xp_tweaks.htm

Or MS knowledge base article

http://support.microsoft.com/default.aspx?scid=kb;en-us;329441

"Sometimes I do not know but I try hard"- R.F. Haughty 1923

 

[Dannyboi]

Thanks kippy13,

My WiFi card works so I'll try installing SP1 later when I'm in range of my school's wireless network.

 

[bcastner]

For the GPRS uninstall the device in Device Manager, and let XP rediscover it on startup.

In addition to the link above, see:

1. Q281625 - Make New Connection Wizard Selections Are Unavailable and Other Issues Occur with the Network Connections Folder

http://support.microsoft.com/default.aspx?scid=kb;en-us;281625

2. Some Network and Dial-Up Connections Icons May Be Missing

http://support.microsoft.com/default.aspx?scid=kb;EN-US;254631

3. 269019 - "Network and Dial-up Connections" Folder Icons Missing

http://support.microsoft.com/default.aspx?scid=kb;EN-US;269019

4. 329050 - Troubleshooting Missing Network and Dial-Up Connections Icons

http://support.microsoft.com/default.aspx?scid=kb;en-us;329050

 

[Dannyboi]

Thank you everyone!

I should have installed SP1 sooner! That did the trick.

Dan