Dial 0 to reach an extension Location 10

[vulcanccit]

we have a CM core with 46 LSPs/Tenents... one market dials so to reach extension 19821 and now wants it to go to 19828 All of the programming was done by our vendor a while back and this is one type of programming I have not done. I looked at the dial plan for ALL and show 0 is tied to ATTD . If I look at the dialplan for location 10 I show no entries. So I assume this is being done some other way. I just do not know how to do this. I really don't want to contact the vendor and get billed for what I would think is a simple change once I know how to do it. Any help would be appreciated.

 

[joe2938]

so if you do a list ars analysis location 10, do you you see any entries? also what tenant number are they as this is where you can define the ATTD GROUP NUMBER

 

[vulcanccit]

yes and they are location 10 and Tenent 10
here is page 1 of the an
ARS DIGIT ANALYSIS REPORT

Location: 10

Dialed Total Route Call Node
String Min Max Pattern Type Number

0 1 1 deny op
0 8 8 deny op
0 11 11 deny op
00 2 2 deny op
01 9 17 deny iop
011 10 18 105 intl
101xxxx0 8 8 deny op
101xxxx0 18 18 deny op
101xxxx01 16 24 deny iop
101xxxx011 17 25 deny intl
10xxx0 6 6 deny op
10xxx0 16 16 deny op

 

[vulcanccit]

here is a trace when they dial 0
time data

11:16:36 TRACE STARTED 08/28/2015 CM Release String cold-00.1.510.1-20397
11:17:56 active station 19821 cid 0x14fd
11:17:56 G711MU ssff ps:20
rgn:10 [10.194.64.114]:2458
rgn:10 [10.194.64.37]:2066
11:17:57 dial 0
11:17:57 term attendant-group 10 cid 0x14fd
11:17:57 0 0 ENTERING TRACE cid 5373
11:17:57 100 1 vdn e8891000 bsr appl 0 strategy 1st-found override y
11:17:57 100 1 wait 2 secs hearing ringback
11:17:57 dial 0
11:17:57 ring attendant-group 10 cid 0x14fd
11:17:59 100 2 goto step 14 if service-hours not-in table 10
11:17:59 100 2 Time before adjusting: FRI 11:17
11:17:59 100 2 Time after adjusting: FRI 13:17

 

[vulcanccit]

I actually stopped the trace too early, I see it simply rings back to the vector for that location and it dials a station which has a coverage path, and I just needed to modify that coverage path. Something so simple was right before my eyes. I had looked at that vector before and I thought 88100 is not 19821 so how is it getting to 19821 when it is clearly going to 88100!?? never thought to look at 88100's coverage path.

Hope my aha moment helps someone in the future. thanks all!

 

[AvayaTier3]

change tenant 10                                                Page   1 of   2

                               TENANT 10 

           Tenant Description: Tenant 10

              Attendant Group: 10

        Ext Alert Port (TAAS): 01B0808

            Night Destination:

                 Music Source: 1 

      Attendant Vectoring VDN: 88800

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
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