When it comes to DHCP in a Voice and Data Converged Network, what is considered best practices:
- Customer's DHCP server for both the phones and the PC's or;
- IP Office as DHCP for the phones and Customer's DHCP server for the PC's
I can't say I thrilled by the thought of having the IPO hand out DCHP to phones in a subnet with a working DHCP server present.
(It kind of works, phones favours the IPO, and you can apply "IP phones only")
One day the IT-guy needs more addresses, forgetting the promise to keep his sticky fingers out of your pool.
That will be marked as the D-day in the customers calendar.
Adding the correct Options to the DHCP Server is the way to go, in my opinion.
Kind regards
Gunnar
______________________________________
Mille viae ducunt homines per saecula Romam
If the customer has multiple data and voice VLANs I suppose he uses a central DHCP server and a DHCP relay in every VLAN.in that situation I would use the customer's DHCP Server for every VLAN. In the data VLANs let the DHCP server provide the corresponding voice VLAN ID and in the voice VLAN provide the correct CallServer and Fileserver IP addresses.
Having the IPO provide the DHCP for the Voice Vlan certainly reduces the headaches that can ensue when the IT dept decide to change things (although it can add other ones as well)
Leave the data Vlan to the customer, you will get more than enough hassle as it is (unless you can also become their network provider/maintainer)
Most important make sure the the demarcation points are thoroughly documented (ie Voice Vlan belongs to us don't f**king touch) ;-)
A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear
It's safe to say this is normally dictated/determined by the network/IT man, not the telephone system installer. The telephone system is just a user of the network as their PCs, servers etc are. How it should/needs to work should be their call really not yours
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