i may of explained it incorrectly, do you know when you get an email & you forward it,you get that icon next to the actual email envelope inidicating it was forwarded. The customer is asking that when they open up the inbox and forward a fax to another user, a little indicator will sit next to the little fax machine. This is the main fax server so after 10 minutes of clearing out and fwding faxes, she forgets what she has fwded.