Delta server or SMDR

[ecbalaro]

anyone can help me find where can i download this software? i don't have admin CD here.

 

[ecbalaro]

i've been trying to search it in avaya support. but i think it's not available there.

 

[hairlessupportmonkey]

just download CCC and do a custom install and select delta server only.

ftp://ftp.avaya.com/incoming/Up1cku9/SoftwarePub/4_1GA_Builds/CCC/CCC5_0_74INTL.exe

ACSS - SME
General Geek

 

[ecbalaro]

thank you for the help.

 

[IPGuru]

It is also on the Admin CD's prior to V6.0

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[BWB8771]

Would one of you folks be inclined to help me get up-to-speed on what these components do? We're a small company of 30 people, and the most reporting we may have to do is to track how much personal time someone is spending on their phone.

Ideally, I'd like to store the stats in MSDE, and have a web interface to it.

CCC Component Version
------------- -------
Archiver 5.0.0.10
Call Centre View 5.0.24.0
CCC Reporter Service 5.0.39.0
CCC User Access 5.0.7.0
CCV Alarm Reporter 5.0.0.7
Database Server Supervisor 5.0.6
Delta Server 5.2.36
PC Wallboard 5.0.15.0
Reporting Admin Console 5.0.8.0

Wallboard Client 5.0.7.0
Wallboard Server 5.0.17.0

IP 500 8.1(63)
VMPro 8.1.9016
46/5610s, 46/5621+25s

 

[mforrence]

@BWB8771 - you know not what you ask... This is a job for your local Avaya Business Partner.

 

[intrigrant]

If you have CCC why not report with that? Web based and stored in a SQL data base, it is all you ask for.
Aa a alternative buy Xima Chronicall, that is the best reporting tool for you.

A simple mind delivers great solutions