Dell hardware info

[WhiteWiz]

is anyone else using the dell add-on to collect the service tag number off of all machines? I am trying but having little success. It is working on about 88 out of 238 clients. Last I checked the others are being discarded as bad mifs. any info from those having success/similar probs would be appreciated.

 

[AnonGod]

We have been using the Dell add-on for quite some time with limited success of gathering all the info we needed.
Sorry, but instead of giving an answer, I'm asking another question that I think is related.
I just did a clean install of SMSsp2 that has replaced an older machine. The install went smooth, and is discovering existing clients just fine.

I started to get an error in the SMS_COLLECTION_EVALUATOR component that reads: "Microsoft SQL Server reported SQL message 208, severity 16: Invalid object name 'Dell_Summary_DATA'."
I thought this might be coming from the clients returning custom Dell info that the server did not know what to do with, so I installed the Dell-SMS-plugin hoping that then it would know what to do with it. No luck.

So if anyone has ANY thoughts or recomendations, please post away!

[TAG]
anongod@hotmail.com
"Drawing on my fine command of language, I said nothing."

 

[WhiteWiz]

Your clients are still reporting Dell specific data but the database has no columns to put it in. You need to run through the dell specific part on the sms server. I got this too when I installed on a new machine. (win2k by the way, works good but won't allow remote control)
I have never got GXpro's to work even tho the documentation says they will.
I am slowly getting most of my machines to report their sn's.

 

[Schoenberg]

Instead of using the Dell add on, you could try one of the other two methods I can think of;

1. If all you want is the asset tag info, you could use a software distribution to run ASSET.COM on your machines and dump the output (which is the Asset tag in the BIOS) to a NOIDMIF file that will be inventoried by SMS2.

2. You could also try upgrading all of your clients to WMI 1.5 (9x machines install a lower version of WMI on installation of the SMS 2 client), which will send the DMI (cross-manufacturer standard)information from client to the server. This, however is similar to using the DELL MOF extensions, so you will still need to fix the server MOF like WhiteWiz says to do above.

 

[WhiteWiz]

Found some of the problem. Some machines were running Dell Inspector Client which prevents WMI from working. Some machines came with it loaded from the factory.