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Deleting Logs from vmpro folder in Server Edition

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gntsfan8690

Vendor
Mar 8, 2007
74
US
Beyond going into Putty and changing permissions in Linux, is there a better way I can clear out logs from the vmpro/logs folder on a Server Edition Primary server? Looked in Platform View on 7071, tried archiving under Download in the Logs view, hoping that from there I could just delete the archive. When I archive it times out. In Web Manager File Management on 7070, only see Names and Greetings folders within vmpro folder being available. What concerns me is I saw a huge SMTP log in there that's 9GB with a date of December for last modified. Not sure what it is, or why it is there, but I also have a ton of small SMTP logs from a period of time today when we did logging to troubleshoot email alerts for new voicemail messages. I've changed permissions in Linux before, but it is definitely not something I'd prefer not to do if there are alternatives.
 
You can disable the logging for smtp in voicemail pro client setting.
In general settings.preferencs. SMTP.were you set the email.
In the smtp tab untick the logging box.
 
Logging is off, i want to clear out the logs that were collected when i had it on.
 
Sorry to bump, but wanted to see if anyone has done this other than to go into Putty and use linux commands to change ownership of the folder, then go back again to vmpro as the owner after deleting the logs you want to take out. This is what someone has told me to do before, and to be honest, I think can be pretty dangerous. I know I had a close call at one point.
 
Why change permissions? Use sudo and delete them.

BAZINGA!

I'm not insane, my mother had me tested!
 
Thanks tlpeter. Never used that before, I'll see what it's all about.
 
Yes, won't work using the Administrator account, and root doesn't work for login. Only time I've had no issue with WINSCP is when you move files to the CustomPrompts folder from the desktop, otherwise you have to change permissions on folders to Administrator to do things in the vmpro folder and its subfolders, then back to vmpro. Not ideal solution, especially if you lose remote connectivity and can't get back.
 
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