delete dialed digits 2

[ncg3pbx]

Users are dialing 1704-xxx-xxxx for local numbers mistakenly. ARS was routing to long distance T-1.
Changed ARS Analysis to route to local CO lines but can not get the PBX to delete the 1 in front of the dial number string. Local numbers require 10 digits. The route pattern I used has Trunk group# FRL=3 Prefix Mark=0 Del digit=1 but according to the MicroCall accounting viewer of PBX printed call records the '1' is not being dropped. Any one have any ideas?
Thanks in advance for any help.

ncg3pbx

 

[nohuhu]

first of all, check the 'digits to record for outgoing calls' setting in 'ch sys cdr' -- to see actual digits gone into network it should read 'outpulsed', not 'dialed'. second, afaik this prefix-mark feature work on the low trunk level, so i guess this 1 gets stripped quietly just before outpulsing and don't influence cdr record. third, if you have r9+ you can check actual digits by looking at 'list trace tac' output and it will show you the real picture. and last, but not least, i'd prefer to use ars digit-conversion feature instead of prefix-mark. it's more clear how dig-conv works and what it produces. AND you can be sure that what digits you see in cdr record are those really outpulsed.

good luck.

 

[1a22ip]

You need to change the Prefix mark Below is from the DOcs

Prefix Mark
This entry is not required for AAR. For ARS, enter a number from 0 to 4 or blank.
Prefix Marks set the requirements for sending a prefix digit 1, indicating a
long-distance call. Prefix Marks apply to 7- or 10-digit Direct Distance Dialing
(DDD) public network calls. A prefix digit 1 is sent only when call type is foreign
number plan area (FNPA) or home numbering plan area (HNPA) in the ARS Digit
Analysis table.
For a WATS trunk, the Prefix Mark is the same as the local CO trunk.
Valid
entries Usage
0 Suppress a user-dialed prefix digit 1 for 10-digit FNPA calls.
Leave a user-dialed prefix digit 1 for 7-digit HNPA calls.
Leave a prefix digit 1 on 10-digit calls that are not FNPA or HNPA calls.
Do not use Prefix Mark 0 in those areas where all long-distance calls must be dialed as 1+10 digits. Check with your local network provider.
1 Send a 1 on 10-digit calls, but not on 7-digit calls.
Use Prefix Mark 1 for HNPA calls that require a 1 to indicate long-distance calls.
2 Send a 1 on all 10-digit and 7-digit long-distance calls.
Prefix Mark 2 refers to a Toll Table to define long distance codes.
3 Send a 1 on all long-distance calls and keep or insert the NPA (area code) so that all long distance calls are 10-digit calls. The NPA is inserted when a user dials a Prefix digit 1 plus 7-digits.
Prefix Mark 3 refers to a Toll Table to define long distance codes.
4 Always suppress a user-dialed Prefix digit 1.
Use Prefix Mark 4, for example, when ISDN calls route to a switch that rejects calls with a prefix digit 1.
blank For tie trunks, leave this field blank.

hope this helps
ED

1a2 to ip I seen it all