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delayed voicepath

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5potz

IS-IT--Management
Joined
May 23, 2008
Messages
1
Location
NL
I have a problem with incoming calls, when I pickup the handset from the cisco ipphone it takes a few seconds before the other side hears me.
So I have to repeat my name a few times before the other side hears me.
This is not a continues problem but happens now and then.

Does anyone have experience with this problem. Are there any tools in CallManager 4.2 to trace this kind of delay.

kind regards

5potz
 
How are the lines coming into your system?

How many DSP's do you have in your gateway?


[americanflag] SPC NVARNG
Tek-TIP Member 19,650
 
Talk to your IT group and see if the network is running slow/no bandwidth available. All the information the phone needs to open up the call path has to come from the call manager, if you have network congestion, this is the result.
 
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