Delayed Auto Answer

[td1019]

I have a phone in a room that when someone calls it is needs to auto answer the call. I tried auto answer setting on the station to ALL and nothing.

I added int-aut-an button to the station and activated the button and the phone answers on speaker automatically.

Now they want the phone to ring once or have some tone before auto answering so they will know someone paged the phone. Anyone ever done this?

 

[AvayaTier3]

Hardware platform? Definity / CM software version?
station type?

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

39 years Bell, AT&T, Lucent, Avaya
Tier 3 for 29 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[td1019]

Communications manager 6.0

 

[montyzummer]

to achive this you would be best having a headset (you need the headset button active as the cm needs to detect an open speech path), then turn the station to auto answer if they are recieving calls from a vdn you can add a whisper instead of a tone (but that needs turning on in cor), otherwise they will hear a beep and then be connected.

APSS (SME)
ACSS (SME)