Definity G3 V9 - Forward Calls to Outside Number

[dostrow]

I have a customer with a Definity V9 where the Intuity Audix completely crashed. They want to be able to program a button (on the console) so they can forward the calls to an outside number when they leave.

They also want to set up a button so that when the attendant needs to walk away from the console the calls will cover to another extension.

I am a little rusty with this, so it may sound simple but any help would be greatly appreciated. I can get into the system @ dadmin level. What can I do to set this up?

Thanks

DonO
dostrow@arccom.com
732-789-9119

 

[Lostpbx]

I beleive you can do this in your abbreviated dialing lists. Program the call forwarding code and then the number you want the call to forward to and assign it to a button on the console. They will have to press the deactivation code when they want the calls to ring at the console again, but that is easy.