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Definity G1 Alarms 2

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PhoneJack

IS-IT--Management
Apr 10, 2002
10
US
Both of my G1 processors have warning and minor alarm lights on. Phones are working fine. Need help to find cause of this. I do not know what comand to enter to find out where and what the problem is. I have pulled the processors and reset....eveything ok for a few days then the lights go on again. Any help?
 
I have no experience with G1 but can you do a "disp ala" or a "disp err"?
Plan your work............Work your plan

[afro]
 
Both commands will work on the G1, the warnings may be such things as programmed extensions that aren't plugged in or other non-system wide problems, the minor alarm is indicative of a more serious nature, such as a bad C.O. trunk, a bad card, etc. A major alarm will result from something catastrophic, loss of a carrier, control packs etc. and should be resolved ASAP.
 
Have gotten a print of the minor alarm...it reads
Port Maintenance Name On Board? Type Ack?
2 Power Yes Minor Yes

Can anybody explain and resolve this for me?
Thankyou
 
Usually, this indicates a failing power supply. When the monitored output voltage flucuates out of tolerance, this alarm is generated. Have you had issues with analog phones not ringing?
 
POWER (Battery & Battery Charger)

The System 75 medium cabinet system is equipped with rechargeable batteries that can span short AC power outages. The entire cabinet can be powered for 10 seconds from the batteries. After this time, all port carrier power is shed and the control carrier is powered for another 10 minutes.

The POWER (Battery & Battery Charger) maintenance object represents the battery charger and the battery which are located in the lower left corner of the cabinet.

Should anything go wrong with the battery or charger, they must be replaced. The system will detect one of the following three problems with the batteries or charger:
• Reserve Fault—The charger has detected a problem within itself or the batteries and has notified the system.
• High Charge Rate—The batteries are charging at a high charge rate. This indicates that there is a short in the batteries or the charger.
• Prepare to Disconnect (Low Battery)--The batteries are in danger of being drained to a point where the batteries will be damaged. This warning will often occur after multiple power failures.
The batteries take 30 hours to fully charge after being drained. A fully charged battery pack should bridge two power failures without causing a low battery warning to occur.

Replacing the Battery & Battery Charger
1. At the battery charger, set the power switch to OFF.
Warning: Always turn off the battery charger before replacing the battery.
Failure to do this will result in damage to the 397B
charger.
2. Disconnect the cord from the outlet on the front of the battery charger.
3. Remove the screw at the top left of the cover and open the cover to charger.
4. Check the battery voltages at the test points. They should be 48 volts or higher.
Note: An ordinary voltmeter can be used to check battery voltages at the test points, but it may not produce valid results. If the battery voltage readings are below 48 volts, the battery is probably defective.

However, a normal voltage reading does not necessarily mean the battery is good; under load, a defective battery with a normal reading on the voltmeter may discharge rapidly.
5. Check battery dates and replace batteries if they are more than 2-1/2 years old.
Note: If any defective batteries are found, replace them all.. Batteries are ordered in sets of three and should be replaced as such.
6. If no defective batteries are found, replace the entire charger.
7. Close the cover and secure it with the screw.
8. Reconnect the cord and set the power switch on the battery charger to ON.

PLEASE NOTE...THIS IS ONLY FOR YOUR INFORMATION...ONLY QUALIFIED SERVICE PERSONNEL SHOULD ATTEMPT THIS MAINTENANCE PROCEDURE...CONTACT YOUR AVAYA BUSINESS PARTNER FOR FURTHER ASSISTANCE.....NETCON1

I hope this explains what you are seeing.

Netcon1
(Don't forget to mark post if helpful)
 
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