I have been battling this reload all day. I have recently had to try and rebuild a crashed IP Office Install (my first). I have been doing everything by the book and it seems the default system password will not work with Manager. I can see the system with System Monitor, the thing Pings but I cannot get into the system to reload my configuration changes. I am reloading the system with the original disks (R3.1) Any ideas? I have been scouring the FAQs and the thing is not operating as the docs say it should. I entered the SN (MAC) off the underside of my IP406 V2 unit and the "password" (without quotes). Manager refuses to take it but the wizard was kind enough to let me work with a config. It will not load though.