I have been told that Avaya need to dial in on some of our
systems to enable DCS. Can anyone provide info about what DCS is and the benefits / Features / risks this involves.
Is it as simple a changing a setting from yes to no
DCS is Avaya's proprietary Switch Networking Protocol. It allows all sorts of snazy features to make multiple systems look like 1 big switch to the end user.
Its a cost option. They just came to you saying this, or did you ask for something, and they're saying its a requirement to make it happen.
Maybe not one big switch but it does allow transparency between Definity Systems. DCS (Distributed Communication System) allows you to have a centralized Voice Mail system. You can have (depending on the release of your Definity's) 4 or 5 digit dialing between sites. It can help with call center.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.