I have a Gateway 500XL with WindowsXP. When I first installed the Dazzle DV80 USB device and began editing video from my camcorder everything worked great. My son really screwed up my computer and had to reinstall winXP 5 times in different ways. Since then I can not get the video to capture correctly. It runs for about 5 seconds and then stops for a few seconds. I have tried all their fixes for it but nothing works. Does anyone have a suggestion? Everything else on the computer is working fine.