Data error (cyclic redundancy check).

[robros]

In MY attempt to fix my backup problems I uninstalled and then reinstalled ver 8.6 which is running on win2000 server
Please take a look at the log and give me a sense of what else to look at.

To fix this.


======================================================================
Job server: SHES1
Job name: Backup 0001
Job started: Tuesday, December 02, 2003 at 12:17:57 AM
Job type: Backup
Job Log: BEX00.txt
======================================================================

Drive and media information from media mount:
Robotic Library Name:
Drive Name: EXABYTE 1
Slot: 0
Media GUID: {B7B5CC90-8360-4ED2-A588-A493C5527A5D}
Media Label: Mon-Thu
Overwrite Protection Time Left: None
Append Time Left: Infinite
Targeted Media Set Name: Media Set 1

======================================================================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
======================================================================

Media Name: "Mon-Thu"
Backup of "\\SHES1\Microsoft Exchange Mailboxes "
Backup set #1 on storage media #1
Backup set description: "Backup 0001"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 12/2/2003 at 12:18:14 AM.

Storage device "EXABYTE 1" reported an error on a request to write data to media.

Error reported:
Data error (cyclic redundancy check).

^ ^ ^ ^ ^



Backup completed on 12/2/2003 at 12:57:57 AM.
Backed up 82297 mail message(s) in 430 folder(s) in 30 mailbox(es)
Processed 1,756,317,364 bytes in 39 minutes and 43 seconds.
Throughput rate: 42.2 MB/min
----------------------------------------------------------------------

======================================================================
Job ended: Tuesday, December 02, 2003 at 12:57:57 AM
Job completion status: Failed
======================================================================


Your Al Meyers Kid..You Look Pretty Stupid To me.

 

[jbud]

This may be a drive head problem. How old is the drive? I would:

1. clean the drive according to the user manual or manufacturer recommendation
2. use new media

If this still fails, check with Exabyte (or the company that repackaged the drive) for a utility to test the drive.

 

[mar99]

hi,

i have the same problem.
i hope you alreay solved the problem.
can you tell me what's the problem and how i can resolved?
thnx

 

[mar99]

sorry i have almost the same problem
it's dutch. i hope you can read the problem

======================================================================
Job server: ELSENGAMAIN
Job name: Backup 0007
Job started: vrijdag 5 december 2003 at 11:28:49
Job type: Backup
Job Log: BEX14.txt
======================================================================

Drive and media information from media mount:
Robotic Library Name:
Drive Name: SONY 1
Slot: 0
Media GUID: {C50DE3DC-F209-473A-8D23-04AD1E214D36}
Media Label: **000001
Overwrite Protection Time Left: None
Append Time Left: Infinite
Targeted Media Set Name: Media Set 1

======================================================================
Job Operation - Backup
Media operation - overwrite.
No compression enabled.
======================================================================

Storage device "SONY 1" reported an error on a request to write data to media.

Error reported:
De parameter is onjuist.

^ ^ ^ ^ ^



Backup completed on 05-12-2003 at 11:29:38 .
Backed up 0 files in 0 directories.
Processed 0 bytes in 1 second.
Throughput rate: 0,0 MB/min
----------------------------------------------------------------------

======================================================================
Job ended: vrijdag 5 december 2003 at 11:29:38
Job completion status: Failed
======================================================================

 

[TechCom]

I get the same error on backup exec 8.6 with a sony SDX-D500C drive. SONY wasn't too helpful but after two online sessions I got the following info.

Download their drive diagnostic utility. (SONY Tape Utility)
Check out the testing tab. Don't upgrade the firmware unless you have a good reason to do so.

http://sony.storagesupport.com/ait/tapeutility_windows.htm

Also look at this link for a generic troubleshooting guide to CRC errors.

http://www.ultrabac.com/kb5/htm/UBQ000091.htm

This will save you time looking for the same information and will put you in the right direction.

Good luck

"no fate but what we make"

 

[maccabo]

I was having the same error for some time and tried many of the solutions suggested by Veritas and Dell. After replacing the SCSI controller, drivers, and controller BIOS settings, I finally replaced all SCSI cables, and I get no more errors! None of the event id codes indicated the cable, rather, they indicated that the drive needed to be cleaned (Dell even replaced the drive). This may be the cheaper solution to your problem, but even Veritas says there could be multiple reasons for the problem. Check their knowledgebase.

 

[mar99]

thnx all for the help.
i have a post in a other group too.
and they have found the solution for me.
this helps me out!
thnx

thnx jesperrim for your help too.

thnx too you it works now.
i go in devices to the "sony 1"
and then to properties to configuration and then i set the
block size on 32K
and buffer size on 256K
then i tried a new backup and it's working.
now he counts the bytes. i hope i can restore without any problems!

thank allot!!!
strange that i couldn't find anything about this on the veritas site.