DAL2 being recognized as DAL1

[definityone]

Has anybody ever heard of a 512MB DAL2 board being recognized as a DAL1 Board ?
I'm trying to upgrade a CM 3.1.2 to 5.2.1, I swapped out the DAL board and I cannot get the upgrade to initialize because it still thinks there's a DAL1 board in there. The new DAL2 board shows its a DAL2 on the label and when I do a "cat /proc/mdd", heres what it shows :

dadmin@PBX1> cat /proc/mdd
This DAL-1 card is STANDBY
Error Reg = 00000400
Status Reg = 40010036
Signal detected from SERDES
The optical interface is in sync.
The card memory is 512 MB.
The PCI bus is 64 bits at 100 MHz.
Single_Bit_Errors = 0
CRC_Errors = 0
Last_Low_Reg = 00000000
Last_High_Reg = 00000000
Last_Adrs_Recv = c3c3a7c0
Last_BEN_Recv = 0000000f
00: 00000208 40010036 00000400 00330fff 00000000 00000000 00000000 00000000
16: c3c3a7c0 0000000f 00000000 00000000 00000000 00000000 00000000 00000000
dadmin@PBX1>


Has anyone ever experienced this before ?
I tried calling Avaya, since this customer of mine doesn't have maintenance Avaya wants to charge $3500 to open a ticket. and $600 for every half hr.... BS !


Thanks

 

[Mitch672]

Yes, I had this happen once during an upgrade.
The solution was to get a replacement DAL-2 card (they actually send a new set)
This was on an S8720 being upgraded...


Mitch

AVAYA Certified Expert