Working with customer it department and about to pull my hair out. What I have told them is I needed a vpn created with ports 1718-1720 and 5005 open. I have an IP office v1 with 7(36) software and a memory card inserted with the 1600 bin files loaded onto it. I set my control unit as dhcp server sending IP to my 1608 located at remote site. I set the file server to the ip address of the phone system and file type to memory card. I tried both statically assigning and also setting phones to all 0.0.0.0 for discovery back to phone system. With phones set to all 0's just looks for dhcp. If i static assign tells me no file server. I had it confirm ports said were forwared to phone system ip. I can connect from remote site with manager to phone system and also can ping phone system from remote site. Phones will not come up. Any help? Thanks!