CSE1000 Sent CallerID

[lavrunin]

We are using PRI lines with Verizon and want to change the Displayed CallerID when we make calls. We thought we had turned off our sending of CallerID and was told that Verizon was sending it. Where would I look to see if we are indeed sending CallerID and how would I change it.

 

[bigindian65]

ld 21 prt CLID
entry 0 is default and is on any set you have not programed another CLID Entry for in ld 15.

prt a set - key 00 SCR xxxx x

the space x is the clid entry the set is using.

Mato' Was'aka

 

[TimAbney]

You have to talk with your service provider, Verizon, and see how they have your service set up. They can either pass you BTN or pass station level CLID.

 

[lavrunin]

I went into load 21 and the only entry is a 0 entry for PRT CLID. The value of DIDN is NO so it was my understanding that we should not be sending Caller ID. Verizon says we are, but I don't know where to find it.The name going out is WITS2001 which is being generated by Verizon.
thanks,

 

[bigindian65]

say no to DIDN does not stop from sending CLID, it stops from sending the last 4 of the set calling. What is going out? Main number? LDN? If it is a NAME going out - Verizon IS sending it. Check your local provider/C.O.

Mato' Was'aka

 

[lavrunin]

The number going out is our main 3600 number we want to change it to 3729. I can't find where this is defined. My guess at this point is that it is in one of the Data Blocks and all I have to do is find the right data block and element and change it.
thanks,

 

[Johnthephoneguy]

Ld 15 is where you can configure your CLID data. You have to compare the clid table to your entries for your DN's to see what is being sent per phone.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[bigindian65]

so ,on your print out of entry 0 you didnt see 3600?

Mato' Was'aka

 

[lavrunin]

On my print of CLID I had the following:
Entry 0
HNTN 202
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL
DIDN NO
HLOC
LSC
CLASS_FMT DN

There were no other entries.
Thanks,
Larry

 

[bigindian65]

prt LDN_Data in 21 is ldn0 3600? chg it in 15.
and/or
prt ANI_DATA in 21 is anld 3600? chg it in 15

Mato' Was'aka

 

[lavrunin]

ldn_data has ldn0=1000
ani_data has anld=100

appreciate your assistance in helping to resolve this.

Larry

 

[Reusser]

Turn on DCH messaging and make a call to your cell - if Calling number in DCH messaging is different than the number displayed on phone - Verizon is ignoring what you sent them and adding number.

 

[lavrunin]

I have not had much experience in knowing where all the things are to change options. What overlay is used to turn on DCH messaging.
thanks,
larry

 

[KiwiOz07]

X = DCH number

LD 96
.enl mon tty (only if release 5 & above)
.ENL MSGI X
.ENL MSGO X

Remember when you have finished
LD 96
.DIS MSGI X
.DIS MSGO X

 

[Reusser]

other thing you could do is trace call in LD 80 once call is established - this will also show called number sent from switch.

LD 80
.trac 0 xxxx <-- were xxxx is the ext called from

 

[lavrunin]

OK--Since Verizon said we were sending CallerID I went ahead with our contractor and set HLCL to 254-3729 and ESA_apdn to yes. I then called a number and did the TRAC. It is showing our calling number to be 202-254-3729. I can only assume from this that Verizon is sending the callerID.
thanks for the help
Larry

 

[Reusser]

ya Verizon would be ignoring whatever you send and sending what ever was setup - usually billing number

 

[CanGoalie]

Your statement:
OK--Since Verizon said we were sending CallerID I went ahead with our contractor and set HLCL to 254-3729 and ESA_apdn to yes. I then called a number and did the TRAC. It is showing our calling number to be 202-254-3729. I can only assume from this that Verizon is sending the callerID

When you did this, can I ask what was displayed at the receiving end?

Thanks

 

[lavrunin]

It was 202-254-3600 the same as it has been.

 

[lavrunin]

OK so the problem has finally been resolved. We have 2 PRI lines, Line B is used for outgoing rolling to A and A is for incoming rolling to B. We requested the CallerID change to both lines--guess what Verizon just did it to line A so none of our outgoing calls showed the new one. appreciate all the help.
Larry