CS50 WIRELESS HEADSET CONNECTION TO 6424D+M

[ke4qfp]

Does anyone know if there is a special adapter cord for the Plantronics CS50 Wireless Headset to connect to a 6424D+M? I am having trouble making these wireless headset work with the 6424D+M - I've called Plantronics - they are telling me to connect it in the same manner in which you would connect to an 8410D or an older set without a headset jack, which I have tried & it doesn't work. I know for a wired headset you use the HIC cord, but since the CS50 doesn't have a quick disconnet, I'm wondering if there is some other adapter cord which could be used. Any help would be greatly appreciated. Thanks.

 

[RTMCKEE]

Instead of putting it inline with the handset cord, have you tried plugging it into the headset jack? I know we have a few wireless headset users here, and I know they are able to use them.

If i recall correctly, I spoke to one of them about the wireless headset and he was telling me that there were two different bases, one for sytem phones and one for "pots" phones. I don't recall which was which.

Did you try it on a standard analog phone?

RTMCKEE

 

[manfmmd]

Are you using the HL10 auto-lifter in conjunction with the headset? **A stupid question**, are you lifting the handset when you turn the headset on when it is plugged into the handset jack. We use the CS50's on our 6400's and out 2420 90% of the with the HL10 lifters and have no issues...