CS3 Indesign Crashes

[LordFH]

Hi,

Starting to bang my head against a wall here with this.
Basically fully spec'd XP Pro machine 4GB RAM double 3GHz GB Nic etc via cat 6 to fibre array.

Indesign crashes saying it has lost the network path. the event log says application hang and points towards the public.dll as the problem.

Everything else does not lose its connect i.e outlook etc

I'm thinking that Indesign has some kind of time out if it does not get a response from the server quick enough?

 

[eugenetyson]

Try installing it locally.

 

[LordFH]

It is installed locally its the files that are stored on the server so that they can be backed-up

 

[eugenetyson]

Had that issue before with files on the server. And I work simarly to yourself so. We stopped doing working from the server and work on the files locally, then copy to the server every evening for back up.

It really is the best way, lost some work working from the server before, it's not nice.

 

[LordFH]

ok thanks for the input. My real concern is that I 50 machines doing this some work fine, about 10 of them dont. never had any problems working off file servers in CS 2 and I cant really trust the designers to copy back to the server of a night time

 

[eugenetyson]

Is there a way you could map their work folders on to the computer that does the backups and have it include the mapped network/drive folder?

 

[LordFH]

yes we have been looking into that, the down side would be having to ensure that they all stick the same folder structure to ensure if a file and links are restored to another computer (i.e one goes bang). Otherwise it would be a lot of work to relink. the avarage size of our indesign drawings are around 300MB

 

[eugenetyson]

InDesign Drawings???

What are you doing in InDesign?

I'd recommend that you have a Naming Convention for your company. Everyone has the same file structure, same naming format etc.

 

[LordFH]

we are an Urban Design company, we use autocad and Indesign for the customer presentations, and yes we have a naming convention, but getting them to stick to it when you have 50 odd designers isnt easy

 

[eugenetyson]

Ah I see.

Would you not place PDFs in instead, or are you placing .ai files exported from Autocad? Might help file sizes.