Crystal Reports Export to RTF or XLS problems.

[DClay]

When trying to export a crystal report to XLS, I get the following error message:

CRAXDRT Error Occurred on Server 20692: Error in File
D:\FolderName\MyReportName.rpt
Invalid export DLL or export format.

Exporting to RTF justs hangs. . .

I'm using Crystal Reports 8.5 and read somewhere to try using older DLLs (U2FXLS.dll & U2FRTF.dll) but that didn't do it.

Any suggestions?

 

[kzb]

you can try the following options:
a) Craxdrt.dll will not register on a win98 client machine
If it won't register, then there's a problem with one of the dependency files.The list of dependencies
for a DLL is in the .DEP file.Either one of the dependency files is not being included in the kit or
it's in the wrong directory relative to the path in the .DEP file.

There's one known problem with building a kit on V8.5 with respect to CRAXDRT:

http://support.crystaldecisions.com/kbase/c2009174.asp?AJID=8F473786B909354391BF3FB7D2F4F8A4

Also another possibility is if you have multiple versions of Crystal on the PC and
it's picking up the wrong versions of dependency files.

b)Ensure the dll's are registered in the same location as from where you are deploying them (source
and target machines). Another problem with craxdrt.dll has been with the atl.dll file. I think you must
distribute the same version as on your development machine. If the target machine has a newer version,
it won't be replaced by the setup package. In these cases,unregister it on the target machine, rename
it atl.old, copy the version from the development machine, register it, then run the setup.

c) Thirdly the problem may be in the mfc42.dll file. If this file is older than version 6 that dll
file will not register.
There is an updater available from microsoft:

http://download.microsoft.com/download/vc60pro/Update/1/W9XNT4/EN-US/VC6RedistSetup_enu.exe

 

[DClay]

Thanks for the info! I'll mess around with this and let you know how it went.