I think the grey colour of the side panel clashes rather with the white/green/blue colour scheme of the rest of the page. Maybe use a (much) paler shade of the blue you're using along the top. You should also include a little padding around that section - having the post/email addresses and phone numbers butting right up against the border makes it very cramped.
Give your images meaningful [tt]alt[/tt] attributes where the image contains information that a blind reader could use - like the one saying "Laboratory Collection Services" at the top of the page. Where images are purely decorative, [tt]alt=""[/tt] is more useful than, for example, [tt]alt="logoeye"[/tt] - which is rather cryptic if yo can't see the image. You should also add a [tt]title=""[/tt] if you don't want IE to display the alt text in a tooltip.
Under the hood - give each page a proper DOCTYPE and put it through the validator. The main page is pretty much OK already, but it will help trap any errors you may introduce later. You should also get rid of those [tt]<font>[/tt] tags and define such things in an external stylesheet (just one will do, there's no reason to write a seperate file for each rule the way you're currently doing). It'll make it easier to adjust the look of your site, and reduce the risk of having text display in the wrong font by accident.
Use proper markup for your text. Instead of
Code:
<strong><font size="3">DNA Summary</font></strong><br><br>
<font size="4">T</font>he characteristics
of all living organisms [ ... ] basic building blocks of DNA. <br>
The information contained in DNA ...
put
Code:
<h2>DNA Summary</h2>
<p class="first">The characteristics
of all living organisms [ ... ] basic building blocks of DNA.</p>
<p>The information contained in DNA ...
You can use CSS to pick the font size you want, and adjust the spacing and margins (some spacing between paragraphs would make them easier to read). You can even get that bigger-first-letter effect like this:
Code:
p.first:first-letter {
font-size: larger;
}
(Actually you can do it without giving the first paragraph a special class, but this way will work in IE where fancier ones don't!)
Incidentally, I think that copy on the DNA page needs to be rewritten, focussing on the practical implications of DNA - a child inherits its DNA from its parents, so it can be used to prove who those parents are (and aren't) - rather than the biochemistry lesson you've got there now.
If they're going to charge different prices for "in-area" and "out of area", as they do on the DNA page, there should be somewhere on the site that defines what this "area" is.
Check, check and double-check your (or their) spelling, grammar and capitalisation. It's generally pretty good, but instead of
Our Staff is committed to providing the most accurate and cost-effective DNA and Drug/Alcohol testing available.
I'd put
Our staff are committed to providing the most accurate and cost-effective DNA and Drug/Alcohol testing available.
-- Chris Hunt
Webmaster & Tragedian
Extra Connections Ltd