credential problem with veritas 9.1 and exchange 2003 1

[makanouchi]

Hello.
I have veritas backupexec 9.1 installed on my 2k member server. When trying to create a job, I cannot gain access to the exchange mailbox or public folders on our exchange server. It will not accept my login credentials. Our network has a backup account which also has privileges to exchange 2003. The exchange agent IS installed on Backupexec. I've also tried the exchange service account and it will not accept that either. I know the exchange service account and backup account are good because I've logged on to exchange 2003 with those account and I can view and modify mailboxes. Has anyone encountered this problem before? Any help will be appreciated.

 

[evo17paul]

I am also experiencing this problem, did you ever find a solution ?

 

[stevet3]

In Active directory is the "backup account" hidded from the Global Address list? If so, unhide it and cycle the remote agent service on the exchange server and see what happens.

 

[evo17paul]

Yeah done all of that, still no joy