ACooperman
Technical User
Hi guys,
I have returned to probe the mass of knowledge contained within this forum.
We have 2 seperate sites both with a CS1000S with a virtual trunk running between the 2.
One of the sites has approximately 40 users and is a call center with CC6 and CallPilot. This site runs approximately 10 IP Phones and 30 - 40 3903's. This is the site that is moving the the site below.
The other site is somewhere between 150 and 200 users. With 4 3904's and the rest are all 3909's.
Both sites have 2 Sig Servers.
I am no expert in these systems but what we need is the best solution (cost prohibitive) to combine the two sites into one.
The 2 solutions from our vender are very vague, one involves an upgrade to a CS1000E and the other an upgrade to a SMG1000E.
Another solution would to simply move the system and just change the link between the 2.
Please could someone tell be the justification behind the upgrades (Which are not cheap we have minimal budget for this move) and give any better solutions that may have been missed.
The easiest solution for us would be to have the CC6 and CallPilot setup on the larger site with the Digital cards configured on the larger site to allow space for the extra users. Is this possible ?
Thanks in advance.
Engineer in need of help.
I have returned to probe the mass of knowledge contained within this forum.
We have 2 seperate sites both with a CS1000S with a virtual trunk running between the 2.
One of the sites has approximately 40 users and is a call center with CC6 and CallPilot. This site runs approximately 10 IP Phones and 30 - 40 3903's. This is the site that is moving the the site below.
The other site is somewhere between 150 and 200 users. With 4 3904's and the rest are all 3909's.
Both sites have 2 Sig Servers.
I am no expert in these systems but what we need is the best solution (cost prohibitive) to combine the two sites into one.
The 2 solutions from our vender are very vague, one involves an upgrade to a CS1000E and the other an upgrade to a SMG1000E.
Another solution would to simply move the system and just change the link between the 2.
Please could someone tell be the justification behind the upgrades (Which are not cheap we have minimal budget for this move) and give any better solutions that may have been missed.
The easiest solution for us would be to have the CC6 and CallPilot setup on the larger site with the Digital cards configured on the larger site to allow space for the extra users. Is this possible ?
Thanks in advance.
Engineer in need of help.