CRC (cyclic redundancy check) error - Norton Ghost 9.0 restoration 6

[TeriF58]

Hoping someone can offer advice or direction on a major problem I'm having.

I used Norton Ghost 9.0 to backup a WD-80 external drive containing critical archival data. Backup image was approx. 6.05g, saved on 2 DVD-Rs. Last month, external WD-80 crashed and died. Per manual, I must copy the drive image on the DVD's to a fixed hard drive. I have two hard drives on my desktop PC, and a new usb external HD. Every time I try to copy the first DVD of the backup image to any hard drive I get the following error:

X Cannot copy E_drive Data Error (cyclic redundancy check)

I thought this HD failure would be no big deal because I backed up the drive using Norton Ghost 9.0, and in addition, copied all critical files to DVD using Drag-n-Drop. When trying to open a "copied" file, I either get the same error message, and sometimes a message that says the DLA is not recognized.

Sorry to give so much info, just not sure what data is important for any advice or direction you can offer. I've tried both Symantec and Microsoft websites for CRC articles or fixes, but only found info on CRC errors occurring on installs, or that the disk is dirty. I have cleaned the DVDs and check for scratches, and all appears to be okay.

Any advice or help you can offer would be so greatly appreciated. I've been able to limp along this way for a few weeks, but I need to figure out how I can restore this data somehow. According to Western Digital, it will cost $1-2K for bare metal recovery of data on the failed drive, and it's questionable whether or not any of the data can even be recovered.

Thought I was so careful in protecting my data files this way ... now I don't think I'll ever feel secure in any means of storing important data. Any suggestions for future back-up reliability would be welcome!

Thanks!

Teri Francis

 

[linney]

Try your luck here.

http://www.jufsoft.com/badcopy/

http://www.google.com/search?sourceid=navclient&ie=UTF-8&oe=UTF-8&q=recover+data+from+formatted+dvd

http://groups.google.com/groups?sou...-8&oe=UTF-8&q=recover+data+from+formatted+dvd

See if you can do anything with Xcopy and the ignore errors switch.

/c
Ignores errors. If you can get the files back onto the hard drive the next link might help.

CRC error help
thread779-421809

If you have a spare partition with space your future backups could be saved on the hard drive as well as being copied to DVD.

Personally I am happy to use the inbuilt Automated System Recovery (ASR) with extra copies of the really valuable files on CD.

How to Set up and Use Automated System Recovery in Windows XP

http://www.microsoft.com/windowsxp/pro/using/itpro/managing/asr.asp

 

[rvnguy]

TeriF58,

Sorry to hear that you ae having these problems. While I do not have much in the way of help to recover your data, I thought you might be interested in my personal method for "required can't loose data"

"Any suggestions for future back-up reliability would be welcome!"

I have never been satisfied with "Norton Ghost", it or I only works when it wants (just my experience). I noticed that you designated that you have a "WD" HD of the 80gb variety. I personally use WD drives but this method will work for MAX, SG, and most others (I believe that Fujitsu is the only one that mfg software is not avail).

Method: I use the mfg's install software to create an image of the main drive (this includes all sys files also) to a drive specifically for this purpose(backup). This requires opening the case and plugging up the drive. I let the software quick format the backup drive and select "install this drive as a new boot drive". I receive an identical image of the current boot drive and just refrain from actually swapping this drive as the boot drive. I do this once a week and during the week copy new files to a data drive on a daily basis. It is a bit cumbersome, but assures that your important data is about as safe as can be. Plus it is "free".

rvnguy

 

[bcastner]

rvnguy,

There are also non-manufacturer specific freeware tools that work quite well to do a drive clonining:

http://www.softpedia.com/get/System/Back-Up-and-Recovery/DrvImagerXP.shtml

http://www.miray.de/products/sat.hdclone.html

http://www.softpedia.com/get/System/Back-Up-and-Recovery/DrvClonerXP.shtml

 

[jurgen36]

I found the best backup system seems to be Acronics True image Server. I do a diskcopy every night and it boots up from the copy the next morning. Its very fast and absolutely reliable.
Regards

Jurgen

 

[bcastner]

jurgen36,
I must confess to being an Acronis True Image fan as well.

 

[TeriF58]

Wow!!! Thank you linney, rvnguy, bcastner, and jurgen36 for all the suggestions and links! I'm beginning to feel hopeful again!

linney ... thanks for the Xcopy and CRC thread as well as the ASR link! Will do that today so I have a net under me until I can sort out what data can be recovered and try to reassemble my directory architecture! Thanx again!

rnvguy ... thank you so much for sharing your technique for protecting "can't lose" data! I'm a big WD fan -- this is the first WD drive failure I've ever had (8 years using WDs internal & external). Had 2 SGs crash within 2-3 years. All things have their lifespan, I suppose, so all of this info is tremendously helpful. That sounds like an excellent plan for the future, particularly for system and program files as well. Thanks for explaining how to set up an identical image for the boot drive in language I can understand! Thanx again!

bcastner ... thanks for the links to the free cloning tools. Will definitely check out all of them as well as Acronis. Thanx again!

jergen36 ... thanks for the recommendation of Acronis --sounds like a good investment ... I've lost all confidence in Norton Ghost! Reliability is the key factor! Thanx again!

 

[rvnguy]

To all,

Tek-Tips is the best Peer-Peer forum that I have come across. While I share my personal experience where appropriate, I also experience a high occurrence of learning from what others have to say.
"Acronius" looks to be a great product and is not hardware specific. It is not free, but also not expensive when considering how valuable and in many cases not replaceable, with out extreme effort, data can be. (it appears to create a complete image)

rvnguy