Coverage path goes to auto attendant instead of Audix 2

[ckawakam]

I have a new station that goes to the Auto Attendant rather than the user's vm box. Have recreated both station and sub. Same coverage path is used for 900 other stations that are working fine. Any ideas? Thanks!

 

[tkinney]

You can do a list call to see if your new ext. is forwarded and to the auto attd station number,...I actually had someone push the wrong buttons and forward their phone to voice mail once!

 

[PBXTech]

check for call forwarding. it takes priority over call coverage.

 

[orypecos]

Look in the audix under "display auto routingtable"and see if the station is being routed to the autoattd instead of its' own extension.

 

[ckawakam]

Damn orypecos you rock! That was it.
Thanks for the help friends.