Coverage path for attendant console extension

[cb369]

G3siV11

I have 2 attd consoles. Each console is assigned an extension number on the attendant console screen. I have had a request from a manager for the 2 extension to roll to each other after 3 rings. I don't think this is possible - anyone able to verify for me?

 

[orypecos]

Could you put the extensions in a cover path that one is the first point and the other is the second point? Of course, people would have to dial a different number to start with cuz you can't put a cover path on the attdt console.

 

[chuck14]

hello,
We have this set up in our switch. What we did is set up a hunt group with personal ext. assigned to the hunt group and then a coverage path. Within the coverage path you have the attendent ext. assigned as first point and the second attedent as the second point then to vm. Hopes this helps.

 

[orypecos]

The only thing about using the attdt extension is that in most cases, if the attd is on a call, the 'calls in cue warning' beeping doesn't beep for extension seeking calls.