Coverage Issue

[wpetilli]

I have a standard station that I put a coverage path on.. the first point of cover is a regular extension and point 2 is a vdn. When the call goes to point 2 the call just disconnects. is there any reason on why it's behaving that.

 

[Speewah]

It could be any number of things.
Best to do a list trace to see what's happening and if any errors are encountered.
Post the results here...

 

[wpetilli]

15:15:38 TRACE STARTED 01/29/2013 CM Release String cold-00.1.510.1-19917
15:15:40 G711MU ssff ps:30
rgn:1 [10.192.123.10]:4652
rgn:1 [10.192.127.97]:3960
15:15:41 dial 7138
15:15:41 ring station 7138 cid 0x19a5
15:15:41 G711MU ssff ps:30
rgn:1 [10.192.99.22]:5140
rgn:1 [10.192.127.97]:3988
15:15:46 no answer station 7138 cid 0x19a5
15:15:48 coverage-path 239 point 1 cid 0x19a5
15:15:48 0 0 ENTERING TRACE cid 6565
15:15:48 163 1 vdn e5000 bsr appl 0 strategy 1st-found override y
15:15:48 163 1 route-to number 3200 cov y if unconditionally
15:15:48 ring station 7138 cid 0x19a5

 

[Stinney]

Check your coverage path and see if Cvg Enabled for VDN Route-To Party? is set to n.

If it is, change it to y and try again.

- Stinney

I love learning and passing on knowledge. "Because knowing is half the battle".... GI JOOOOOE!

 

[wpetilli]

yup, that worked!! Thanks very much!