Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

coverage answer group rings busy

Status
Not open for further replies.

oscar01

Programmer
Joined
Apr 26, 2007
Messages
247
Location
US
I have a virtual extension pointed to a coverage path with a coverage answer group in point 1. In that coverage answer group I have 1 exported extension that is forwarded to my cell phone number. (I plan to have multiple extensions forward to cell phones in this coverage answer group) When I dial the virtual extension it covers then gets a busy tone, when I just dial the x ported station it rings through to my cell. Why is the virtual extension ringing busy?
 
In the coverage path, instead of going to a call answer group, change it to a remote coverage group.

Code:
                   Coverage Path Number: 5
     Cvg Enabled for VDN Route-To Party? n        Hunt after Coverage? n
                       Next Path Number:          Linkage

COVERAGE CRITERIA
    Station/Group Status    Inside Call     Outside Call
             Active?             n              n
               Busy?             y              y
       Don't Answer?             y              y         Number of Rings: 4
                All?             n              n
 DND/SAC/Goto Cover?             y              y
   Holiday Coverage?             n              n


COVERAGE POINTS
    Terminate to Coverage Pts. with Bridged Appearances? n
  Point1: r5             Rng:    Point2:
  Point3:                        Point4:
  Point5:                        Point6:
 
Code:
change coverage remote 5                                        Page   1 of  23

                       REMOTE CALL COVERAGE TABLE
                       ENTRIES FROM 4001 TO 5000

01: 92123333434           16:                       31:
02:                       17:                       32:
03:                       18:                       33:
04:                       19:                       34:
05:                       20:                       35:
 
Thanks mojo. I have CM2.2. Don't laugh. [lol] That gets the call out to my cell phone but now if I want this number to ring multiple cell phones what do I do?
 
I don't have EC500 and have an old CM2.2 and need to be able to have 1 number call out to multiple cell phones at the same time. Is that possible?
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top