I've got a spreadsheet for call bell response times.
There's a column for time the bell was pulled, time answered, and a column that has the calculated difference.
I used a countif to count all the calls that were responded to in more than five minutes. That was no problem. =countif(e5:55,">0:05")
I also need to count the ones responded to in less than five minutes. I tried the same countif, only reversing the > to <, but I didn't get the correct results. It gave me everything less than 5, including all the ones with 'zero' minutes because there was nothing there.
How can I tell countif to count everything below 5 and greater than zero?
I tried this:
=countif(e5:e55,and(">0:00","<0:05"))
but that returns nothing, no error, but no count either.
Any help will be greatly appreciated.
Thanks,
-Jeff
There's a column for time the bell was pulled, time answered, and a column that has the calculated difference.
I used a countif to count all the calls that were responded to in more than five minutes. That was no problem. =countif(e5:55,">0:05")
I also need to count the ones responded to in less than five minutes. I tried the same countif, only reversing the > to <, but I didn't get the correct results. It gave me everything less than 5, including all the ones with 'zero' minutes because there was nothing there.
How can I tell countif to count everything below 5 and greater than zero?
I tried this:
=countif(e5:e55,and(">0:00","<0:05"))
but that returns nothing, no error, but no count either.
Any help will be greatly appreciated.
Thanks,
-Jeff