melburstein
Technical User
When attempting to upgrade to Relase Candidate 1, I receive this error:
"The file epatap2k.sys is corrupted. Press any key to continue".
Pressing the Enter key just gives me the option to reboot and the same error message results.
I recognized the file to be part of HP Colorado Backup II Version 9.0. So, I uninstalled that software. I also removed the file from c:\windows\wystem32\drivers. I also renamed or removed the 3 references to it in the Registry. I rebooted. The setup still fails with the same error.
Fortunately, I have a partition image taken prior to the aborted installation attempt. So, I have been able to revert back to Code Name Whistler.
Does anyone have any ideas for me to try to get the update to RC-1 to install?
"The file epatap2k.sys is corrupted. Press any key to continue".
Pressing the Enter key just gives me the option to reboot and the same error message results.
I recognized the file to be part of HP Colorado Backup II Version 9.0. So, I uninstalled that software. I also removed the file from c:\windows\wystem32\drivers. I also renamed or removed the 3 references to it in the Registry. I rebooted. The setup still fails with the same error.
Fortunately, I have a partition image taken prior to the aborted installation attempt. So, I have been able to revert back to Code Name Whistler.
Does anyone have any ideas for me to try to get the update to RC-1 to install?