Corrupted database

[eclidad]

We do backups to File System Devices. To swap disk drives you need to stop the tape engine, swap the drive and then restart the tape engine. Someone did this while the database pruning was in progress. Ouch! We put the database on each backup. How do I go about getting my database back and working. I tried running the "Recover DB" utility but that doesn't seem to work. I see lots of jobs listed under media but there isn't much else to be seen. Also, if I list the media pools most of the entries for Saved and Scratch are missing. Is there a way to get these back? If not, what's the best way to proceed? Is there a way to manually add my FSD to the media pool?

Thanks.

 

[eclidad]

A little more info. We are running version 11.5. My options are setup to use Same Media, Blank Media, then any media. If I run the Preflight Check it wants something from correct group or a blank media. Can I simply do an erase and keep the old serial number on my FSD. I'd need to do this every night until I've cycled through all my hard drives. The good news in all this is that all the monthlies (3) are still listed in the media pools. It's the dailies and weeklies that got wiped out.

Thanks.

 

[davidmichel]

Try initializing the database and then do the recover.
If that still does not work, install ARCserve on some other system and then copy over the database directory from the new install over the existing one but first delete the contents of the current database directory so it gets a clean start.

 

[eclidad]

It sounds simple enough but how does one initialize the database? I'm asking this question from a remote location and without the benefit of the gui in front of me. It may become painfully obvious how to do it once I get back to the office. We had this happen once before. I was some time ago. CA tech support took control of the machine and downloaded a zip file of a new db directory. They stopped a bunch of services before copying the new db directory. Can I just overwrite on a running server?

Thanks.

 

[davidmichel]

To initialize a database:
ARCserve Server Admin
Database
Operation
Initialize

See FAQ section for instructions on how to replace database.