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Corrupt User Profile.

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Kjonnnn

IS-IT--Management
Jul 14, 2000
1,145
US
There didnt seem to be a category for XP Home Edition.

I have a computer that had a corrupted user profile. Windows created a temp user profile to log on with. The obvious thing to do would be to go into Control Panel and create a new user profile. When I go to user accounts to make another account and profile, when it get to the window to name the new account, it does accept any text. I can't type in the box. The same thing applies if I try the same thing, but in Safe Mode. I can't type in the field to enter a name. What is also interesting is that, if I got to START > RUN ... I can't type in the RUN field box either. BUT when I log into the system using the Guest account, I can type with no problem in the applications. Its just in the windows input window fields that I can't type. Anyd Ideas?
 
Can you open a command prompt & run System File Checker? sfc /scannow
 
Thanks for you response. Ok I'll try that. What should that tell me?
 
It might tell you to insert your windows cd. And it might tell you to reboot when it's done. Other than those possible things, it shouldn't tell you anything. It's a utility to verify some critical Windows files.
 
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