Core firmware Flash firmware

[Southpaw46]

I have a cs1000 7.5 and some of the phones 3900 only have a "tone" when you lift the handset sometimes. most of the time phone is normal 1or 2 out of 10 there will be this different tone until you start dialing. Below is the firmware for system. Also what is the Core firmware and Flash firmware?
.fwvu 156 0 9 11---3904
****M3900 VERSION REPORT****
TERMINAL TYPE = 020
CORE FIRMWARE VERSION = 024
FLASH FIRMWARE VERSION = 087

 

[KCFLHRC]

In LD 32 do an FSUM, that will show you the firmware on the PBX Core and the Firmware of each type of 3900 phone type on your switch.

 

[Southpaw46]

thanks i wanted to confirm the core is switch and the flash is for the phone.
ever hear of the different tones/beeps on digital phones before?

 

[KCFLHRC]

Never heard of different tones/beeps on digital phones. What type of switch?

 

[Southpaw46]

cs1000 rel 7.5 this just started this week. switch was upgraded about 2 months ago no issues.
vendor is installing presences service/server.does not happen but 1 in ten times and goes away when you dial.

 

[KCFLHRC]

If it's a 1000 SG or 1000 M I would suspect a TDS card. If it's a 1000 E then possibly an MGC card issue. But definitely update the firmware on the phones. That should have been done prior to the upgrade.

 

[curtismo]

You are severely behind in firmware and need to do updates, as KCFLHRC suggests. Current flash firmware versions for 3904 phones is 094. Surprised you didn't have problems before this.

 

[Southpaw46]

Thanks for the help.it is a cs1000m and the TN's are all over an i need to know how to narrow it down to the TDS card. TN's 156-76-148-132-196-44-168-180
there are 7 groups

 

[KCFLHRC]

There should be at least 1 conf/tds card in each network group. Since it's so wide spread I doubt that is your problem. Possibly an issue with the Fiji Cards. But definitely update the firmware.