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Contact store with IPO R8 and server 2008

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Qzwsa

Technical User
Sep 26, 2011
309
CA
I having an issue with my contact store web browser. It seems like every day or two the web browser interface stops responding, although system status shows the calls as being recorded. I've got VMpro, one-X and Contact store all running on a Windows server 2008 system. Once the web browser stops working I have to uninstall and reinstall contact store. The one-x and voicemail pro are unaffected, only contact store dies.

I've tried to do a restart of the CS service, no effect.
I've done a 'repair' of the CS installation, no effect.
I've done a reboot of the server, no effect.
I remove and install CS, the web browser works again, all my call data is still there and my users still exist.

Any suggestions on how to resolve this?

Thx,
Q
 
I would not run One-X Portal together with Contact store.
I have a clue that this is the issue.
I cannot tell you why, it is a feeling.


BAZINGA!

I'm not insane, my mother had me tested!

 
Check how much memory java.exe is using when it stops.

It may be hitting the tomcat max java heap size
 
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