Contact Store Backup

[jwc1972]

can someone give some clarification on this (below is from the manual)

You can back up your recorder’s database using a command line procedure. The procedure uses the PostgreSQL pg_dump command to extract data from the database. It must be executed while the database is running. Do not stop the ContactStore service or the PostgreSQL service before proceeding. Log on as an administrator and open a command windows. Change directory (“cd”) to the \bin folder in the installation path
3. Create a backup file by entering the command: winbackup <backupfile> where <backupfile> is the full path

at the command prompt c:\program files\witness\winbackup contactstore c:\Backfiles

A file contactore appears in the bin folder of witness

HELP

 

[CarGoSki]

use a dos window to change to the correct directory where file winbackup lives.
determine where you wil create the backup file and what you will name the file.
use the command

like winbackup d:\contactstorebackupseware.bak

http://tek-tips.com/viewthread.cfm?qid=1590055

 

[CarGoSki]

should have been

winbackup d:\contactstore\backups\eware.bak

 

[jwc1972]

Hello

Cheers for that, Still struggling can you schedule this backup? When I backup this up its just a file is that correct

contactstore 37KB

Why can't I use symantec Backup to backup the folder c:\calls ? It shows an wave Sound file and a XML Document

 

[CarGoSki]

You can do whatever you like. However in order to backup and restore the database you should follow the instructions.