Do you get anything from the router console port, ie. error messages, etc?
Try pulling an interface to see if you get an error message.
If the router is not in service, try booting the router while connected to the console port and see if you get any boot information from the router.
If not, verify the terminal settings: Comm 1 (or what ever comm. port you have), 9600 8N1, no flow control, terminal type VT100 ANSI.
If you still cannot connect verify your cable again. Here is the Cisco link for console cable information:
You can verify your terminal session is actually passing data by shorting the TX & RX data pins, (pins 3 & 6) on the console cable and typing in the terminal session. If that does not work, remove the console cable from your comm. port, and short pins 2 & 3 together on the serial port, (install a loop-back plug) on the computer and try to type a message.
FYI, I never did like Windows HyperTerminal. I use Hyper Terminal PE (Private Edition).
It is available from
It is very similar to HyperTerm, but a little more user friendly.