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Connecting to NETCONS
- Thread starter maxster
- Start date
- Thread starter
- #3
Maxster,
Yes you can use a modem to connect to netcon channels..
Providing you set up your netcons in a hunt group and assign a (DID or internal extension) to the hunt. Then all you would need to do is to dial the hunt group extension and then connect to the first available netcon ? Comprende !
Let me know how you make out!
BoBAz
Yes you can use a modem to connect to netcon channels..
Providing you set up your netcons in a hunt group and assign a (DID or internal extension) to the hunt. Then all you would need to do is to dial the hunt group extension and then connect to the first available netcon ? Comprende !
Let me know how you make out!
BoBAz
OldPhoneGuy
Technical User
Wrong! You cannot use an analog modem to access the netcon channels unless you are using modem pooling. To access the netcons via a hunt group you need a data module.
OldPhoneGuy
Technical User
Well, I'm always open to learning something new. Maxster: I'd be interested to know if this works for you.
- Thread starter
- #9
Thanks for helpful advice. I checked our switch and we had the following already configured:
Group Number: 98 ACD? n
Group Name: #Netcons Queue? n
Group Extension: 3998 Vector? n
Group Type: ucd-mia Coverage Path:
TN: 1 Night Service Destination:
COR: 1 MM Early Answer? n
Security Code:
ISDN Caller Display:
all the NETCON ports were already included as members.
Does it work dialing from a standard analogue extension connected to an analogue modem...no.
The NETCONS are set up as follows:
Group Number: 98 ACD? n
Group Name: #Netcons Queue? n
Group Extension: 3998 Vector? n
Group Type: ucd-mia Coverage Path:
TN: 1 Night Service Destination:
COR: 1 MM Early Answer? n
Security Code:
ISDN Caller Display:
What is the difference between dialing the hunt group or the NETCON direct?
How is your configuration BoBAZ different to mine?
When you call the hunt group you get the modem tone back but and it appears that the modem has connected but after a short period the modem drops the connection.
Group Number: 98 ACD? n
Group Name: #Netcons Queue? n
Group Extension: 3998 Vector? n
Group Type: ucd-mia Coverage Path:
TN: 1 Night Service Destination:
COR: 1 MM Early Answer? n
Security Code:
ISDN Caller Display:
all the NETCON ports were already included as members.
Does it work dialing from a standard analogue extension connected to an analogue modem...no.
The NETCONS are set up as follows:
Group Number: 98 ACD? n
Group Name: #Netcons Queue? n
Group Extension: 3998 Vector? n
Group Type: ucd-mia Coverage Path:
TN: 1 Night Service Destination:
COR: 1 MM Early Answer? n
Security Code:
ISDN Caller Display:
What is the difference between dialing the hunt group or the NETCON direct?
How is your configuration BoBAZ different to mine?
When you call the hunt group you get the modem tone back but and it appears that the modem has connected but after a short period the modem drops the connection.
Here is a snapshot of the configs.... Hunt, data mod list, data module,
Note: Hunt group is a DID number. ( netcons are also, maintenance are only internal )
__________________________________
Group Number: 1 ACD? n
Group Name: Netcon hunt Queue? n
Group Extension: 2070 Vector? n
Group Type: ucd-mia Coverage Path:
TN: 1 Night Service Destination:
OR: 1 MM Early Answer? n
Security Code:
ISDN Caller Display:
Message Center: none
LWC Reception: msa-spe
Group Number: 1 Group Extension: 2070 Group Type: ucd-mia
Member Range Allowed: 1 - 200 Administered Members (min/max): 1 /4
Total Administered Members: 4
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
1 : 2071 netcon 14 :
2 : 2072 netcon 15 :
3 : 2073 netcon 16 :
4 : 2074 netcon 17 :
5 : 18 :
6 : 19 :
7 : 20 :
8 : 21 :
9 : 22 :
10 : 23 :
11 : 24 :
12 : 25 :
13 : 26 :
At End of Member List
___________________________________________________
Netcons
DATA MODULES
Ext. Port Type Name COS COR TN ISN
104 01A1317 ethernet xxxxxx PBX 1 1 1
2071 01AXX01 netcon netcon 1 1 1
2072 01AXX02 netcon netcon 1 1 1
2073 01AXX03 netcon netcon 1 1 1
2074 01AXX04 netcon netcon 1 1 1
3071 01BXX01 netcon netcon 1 1 1
3072 01BXX02 netcon netcon 1 1 1
3073 01BXX03 netcon netcon 1 1 1
3074 01BXX04 netcon netcon 1 1 1
________________________________________
Data modules example
DATA MODULE
Data Extension: 2071 Name: netcon BCC: 2
Type: netcon COS: 1 Maintenance Extension: 3071
Physical Channel: 01 COR: 1
ITC: restricted TN: 1
ABBREVIATED DIALING
List1:
SPECIAL DIALING OPTION:
ASSIGNED MEMBER ( Station with a data extension button for this data module )
Ext Name
1:
Let me know how you make out!
BoBAz
;-)
Note: Hunt group is a DID number. ( netcons are also, maintenance are only internal )
__________________________________
Group Number: 1 ACD? n
Group Name: Netcon hunt Queue? n
Group Extension: 2070 Vector? n
Group Type: ucd-mia Coverage Path:
TN: 1 Night Service Destination:
OR: 1 MM Early Answer? n
Security Code:
ISDN Caller Display:
Message Center: none
LWC Reception: msa-spe
Group Number: 1 Group Extension: 2070 Group Type: ucd-mia
Member Range Allowed: 1 - 200 Administered Members (min/max): 1 /4
Total Administered Members: 4
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
1 : 2071 netcon 14 :
2 : 2072 netcon 15 :
3 : 2073 netcon 16 :
4 : 2074 netcon 17 :
5 : 18 :
6 : 19 :
7 : 20 :
8 : 21 :
9 : 22 :
10 : 23 :
11 : 24 :
12 : 25 :
13 : 26 :
At End of Member List
___________________________________________________
Netcons
DATA MODULES
Ext. Port Type Name COS COR TN ISN
104 01A1317 ethernet xxxxxx PBX 1 1 1
2071 01AXX01 netcon netcon 1 1 1
2072 01AXX02 netcon netcon 1 1 1
2073 01AXX03 netcon netcon 1 1 1
2074 01AXX04 netcon netcon 1 1 1
3071 01BXX01 netcon netcon 1 1 1
3072 01BXX02 netcon netcon 1 1 1
3073 01BXX03 netcon netcon 1 1 1
3074 01BXX04 netcon netcon 1 1 1
________________________________________
Data modules example
DATA MODULE
Data Extension: 2071 Name: netcon BCC: 2
Type: netcon COS: 1 Maintenance Extension: 3071
Physical Channel: 01 COR: 1
ITC: restricted TN: 1
ABBREVIATED DIALING
List1:
SPECIAL DIALING OPTION:
ASSIGNED MEMBER ( Station with a data extension button for this data module )
Ext Name
1:
Let me know how you make out!
BoBAz
;-)
it's all in the dialing string people., I don't have it handy but I do know that if you set it up with a specific Hayes command string referenced in the data mod section of the documents for the 7400 data mods it should work. I have set these up years ago and had some problems with them. Some worked, Some I just found another way.
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