Connecting Printers

[tim55]

On our NT network, we have several XP Pro PCs, one of which is has a shared printer. We had all sorts of problems trying to get other XP Pro PCs to use it and the same has happened again, as we have added another XP Pro computer onto the network.

Basically, you get an error message 'A policy exists on this PC preventing you from connecting to the selected printer'. When we had this before, we tried a number of things on the PC, but ended up adding the user to the users on the PC with the printer before we could get to shared properly.

What is the actual procedure to follow as we have tried everything again but the new PC keeps getting this error message.

Thanks.

 

[tonymce]

it is all to do with nt and xp the user has to be administrator of local pc to enable proper sharing if the thrinters and installation.
if this is the case then does the users have the correct permission to use the printer.
have you looked in gpedit on the xp pro machines to see if you have either the default user policy in place.
are you in a domain or a workgroup??

try removing the new pc from the workgroup/domain
then add the user under the controlpanel for the domain/workgroup with admin rights
then rejoin the domain/workgroup and try again it sound like the login profile is a little broken
it is hard to try to diagnose this problem cos i dont know enought about your network

 

[tim55]

Thanks for the reply.

I tried a number of things, including adding the user to the PC with the printer and changing the group policy for the PC that was trying to connect. However, it wouldn't work until I logged in as Administrator, connected to the printer PC and installed the printer. Then when I went in as a normal user, it allowed me to install without issue.

I am not sure what was going on, but all is OK now.